How to Apply Agile and DevOps Principles to Accelerate Customer Experience Innovation
These days, it’s not enough for companies to offer quality products or services; they must deliver an exceptional customer experience. In fast-changing environments, continual innovation on the front lines of customer service requires an agile and nimble approach. How important is the automation of development and monitoring for accelerating customer experience (CX) innovation? I recently […]
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Source: DevOps.com