Glen Knight

NYC Based IT Professional

How to Eliminate Incident Inefficiencies

incident response IBM Instana

incident response IBM InstanaIn today‚Äôs complex, dynamic IT environments, the proliferation of disparate IT Ops, NOC, DevOps and SRE teams and tools is a given – and usually considered a necessity. This leads to the inevitable truth that when an incident happens, often the biggest challenge is collaborating between these teams to understand what happened and resolve the […]

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