Glen Knight

NYC Based IT Professional

ServiceNow Shifts to Single Unified Agent

ServiceNow ACC

ServiceNow ACCServiceNow today unveiled an Agent Client Collector (ACC) that makes it possible for IT teams to capture data from software, hardware and cloud infrastructure. Jeff Hausman, vice president and general manager for IT operations management at ServiceNow, said this unified agent will enable IT teams to reduce the number of agents they would otherwise have […]

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