Glen Knight

NYC Based IT Professional

The Importance of Customer Experience Observability

customer experience Digital CxO

customer experience Digital CxOAsk anyone to name their favorite brand, and they’ll often respond with minimal hesitation. Prod a little further and the importance of customer experience (CX) is sure to play a major role in their response. In fact, 96% of consumers say CX is a key factor in their choice of loyalty to a brand. This […]

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Source: DevOps.com

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