The Importance of Customer Experience Observability
Ask anyone to name their favorite brand, and they’ll often respond with minimal hesitation. Prod a little further and the importance of customer experience (CX) is sure to play a major role in their response. In fact, 96% of consumers say CX is a key factor in their choice of loyalty to a brand. This […]
The post The Importance of Customer Experience Observability appeared first on DevOps.com.
Source: DevOps.com