Source: DevOps.com
0 CommentsAnalytics are vital to the success of a contact center. Having insights into each touchpoint of the customer experience allows you to accurately measure performance and adapt to shifting business demands. While you can find common metrics in the Amazon Connect console, sometimes you need to have more details and custom requirements for reporting based […]
0 CommentsThe software testing and monitoring company SmartBear has introduced Generative AI technology to API tools, so enhancing software development and testing. Source: DevOps.com
0 CommentsCatchpoint’s value proposition is simple to understand. It monitors website and application performance beyond your own infrastructure to provide a “user’s-eye view.” Source: DevOps.com
0 CommentsThis can help DevSecOps teams identify open source software projects that are not being well maintained. Source: DevOps.com
0 CommentsI am pleased to announce a new use case based on trusted identity propagation, a recently introduced capability of AWS IAM Identity Center. Tableau, a commonly used business intelligence (BI) application, can now propagate end-user identity down to Amazon Redshift. This has a triple benefit. It simplifies the sign-in experience for end users. It allows data […]
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