Life is not always happy, there are difficult times. However, we can share our joys and sufferings with those we work with. The AWS Community is no exception. Jeff Barr introduced two members of the AWS community who are dealing with health issues. Farouq Mousa is an AWS Community Builder and fighting brain cancer. Allen […]
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0 CommentsAnalytics are vital to the success of a contact center. Having insights into each touchpoint of the customer experience allows you to accurately measure performance and adapt to shifting business demands. While you can find common metrics in the Amazon Connect console, sometimes you need to have more details and custom requirements for reporting based […]
0 CommentsThe software testing and monitoring company SmartBear has introduced Generative AI technology to API tools, so enhancing software development and testing. Source: DevOps.com
0 CommentsCatchpoint’s value proposition is simple to understand. It monitors website and application performance beyond your own infrastructure to provide a “user’s-eye view.” Source: DevOps.com
0 CommentsThis can help DevSecOps teams identify open source software projects that are not being well maintained. Source: DevOps.com
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